Why the Electronics Industry Struggles with Quality and Reliability

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Our mission is to provide exceptional service and insights to give a winning edge to electronics providers. Click any item below to learn how we can improve your business processes.


  1. Manufacturing process
  2. Root cause analysis for line down and yield issues
  3. Solder-joints integrity assessments
  4. Flip-chip, Chip-on-Board, SOP (Systems on Package) and 3D Die Stack Technology assessment
  5. Field failures analysis and Problem Solving
  6. Assign absent CTQs appropriately
  7. Supply Chain teams interface to establish proper Acceptance Criteria
  8. Production and repair process gap analysis
  9. Electronics components analysis w.r.t longevity, RoHS compliant and alaternate sources assessment
  10. Regulatory monitor, including EU and China RoHS, CA Prop 65, REACH and other substance controlled regulation
  11. Design for Reliability assessment

We also offer IT Services, including but not limited to:



Note: for larger projects we partner with specialized providers


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Dr. Jin Liang

Manufacturing Process SME


Jin Liang brings over two decades of expertise in electronics hardware engineering, advanced materials, and manufacturing technology. He holds a Ph.D. in Materials Science & Engineering from MIT and has held senior technical roles at Philips, Dell, Vicor, and other leading organizations.


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Po Tse

Electronic Components Management SME


Po Tse brings over 25 years of expertise in PCBA manufacturing, electronics component engineering, and product reliability. He holds advanced degrees in Electrical Engineering, Management, and has pursued doctoral studies in Manufacturing Engineering.


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Brandyn Tse

IT Administrator


Brandyn Tse is a full-stack developer and IT professional with expertise in Java, React, and cloud infrastructure. He holds a B.S. in Information Technology and multiple industry certifications including CompTIA Security+, Network+, and AWS Cloud Practitioner.


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Crystal Shinn

Regulatory Specialist


Crystal Shinn is a biotech regulatory affairs leader with over 15 years of experience guiding global market access for medical devices. She specializes in FDA, EU, and international compliance for Class II/III devices, SaMD, and digital health applications. She holds RAC certification from RAPS.


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David Landis

Quality Systems Management


David Landis is a quality engineering professional with over 35 years of medical device and IVD experience. He has led quality teams at Philips, Werfen, and Roche, with deep expertise in FDA, EU MDR/IVDR, and ISO standards. He holds an M.S. in Biochemistry.


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Contact Information

Symphonic Quality


Email

Po Tse, Electronic Components Management SME

[email protected]


Dr. Jin Liang, Manufacturing Process SME

[email protected]


Brandyn Tse, IT Administrator

[email protected]


Crystal Shinn, Regulatory Specialist

[email protected]


David Landis, Quality Systems Management

[email protected]